Privacy Policy

Last updated: 1/6/25

The Body Flow Co. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book services, or otherwise interact with us. By using our website or services, you consent to the practices described in this policy.

Information We Collect

We may collect the following categories of information:

Personal Information

Name
Email address
Phone number
Billing and payment information
Appointment and service details

Health-Related Information

Information you voluntarily provide through intake forms, consultations, or communications related to massage, stretching, cupping, scraping, or rehabilitation services

Technical and Usage Information

IP address
Browser type and version
Pages visited and time spent on the site
Referring URLs

Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can control cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect to:

Provide, operate, and improve our services
Schedule and manage appointments
Process payments and send receipts
Communicate with you about services, updates, and promotions
Maintain internal records and comply with legal obligations
Protect against fraud, unauthorized access, and misuse

How We Share Your Information

We do not sell your personal information. We may share information only in the following circumstances:

With service providers who assist with website hosting, payment processing, scheduling, or communications
When required by law, regulation, or legal process
To protect the rights, property, or safety of The Body Flow Co., our clients, or others

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of certain data uses

California Residents (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know, delete, and correct personal information, and the right to limit the use of sensitive personal information. We do not sell or share personal information for cross-context behavioral advertising.

To exercise your rights, contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

Children’s Privacy

Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes acceptance of those changes.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

The Body Flow Co.
Email: info@thebodyflow.co
Phone: (619) 333-3798